Rules & Policies

Conditions (payment and cancellation)

“Good agreements, make good friends”

The hotel will be open from the 21st of March until the 15th of November 2020. There are no mandatory arrival days. There is a minimum stay of 3 nights and the maximum stay is 28 nights.

Check-in: On the day of arrival, we expect you between 14:00 and 18:00 (if this is not possible, please let us know at least 24 hours in advance). Check-in is possible on request between 10:00 and 22:00h.

Check-out: On the day of departure, we kindly ask you to leave the room before 11:00am. You can of course still use our lounge bar and swimming pool until the afternoon. A late check-out can be arranged on request (until 4 pm). Early departures (before 08:00 am) are likely to receive a breakfast package from us.

Payment conditions: Reservations are valid after a payment of 25% in advance (minimum 100, – Euro). If we also book your flight, we are obliged to request an advance of 50% on the total price (as we have to pay the flights immediately upon booking). The amount must be transferred to our account no later than 30 days before arrival.

Payment can be made by bank transfer or online (on our website) with bank or credit card. For your consumption and other expenses in the hotel, we accept payments by debit card / Maestro or cash.

Cancellations: In case of cancellation, the following amounts will be charged (with the exception of the flights, see below): up to 28 days before arrival: -25% on the value of the accommodation and rental car up to 7 days before arrival: -50% on the value of the accommodation and rental car <7 days before arrival: -75% on the value of the accommodation and rental car No show: 100%

Note: flights (with Brussels Airlines or Transavia) cannot be cancelled and therefore cannot be refunded (changes to the flights may be possible, according to the rules of the airline, subject to administrative costs) We advise you to take a travel or cancellation insurance as this is not included in our standard rates. You can contact your bank branch or insurance broker for this.

We hope to welcome you soon at Casa Bela Moura!
Christophe and Sofie Rijnders – Blyaert